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Returns
We want you to be completely satisfied with your purchase from us. If you are not entirely happy with your order, we offer a straightforward returns policy to make the process as easy as possible for you.
Return Eligibility:
• Items must be returned within 15 days of receiving your order.
• The product must be unworn, unwashed, and in its original condition with all tags attached.
• Proof of purchase, such as the order confirmation or packing slip, is required for all returns.
• Sale items are non returnable, unless damaged or defective.
Return Process:
• Email - info@rackd.online to register your return with us
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Address
500 Terry Francine Street
San Francisco, CA 94158
Opening Hours
Mon - Fri: 9am - 6pm
​​Saturday: 10am - 2pm
​Sunday: Closed
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